Refund and Returns Policy for wingsonj.shop
At wingsonj.shop, we strive to ensure your satisfaction with our products. If you are not completely satisfied with your purchase, we are here to help. Please read our refund and returns policy carefully.
1. Returns
You have days from the date of receipt to return an item for a refund or exchange. To be eligible for a return:
- The item must be unused and in the same condition as you received it.
- It must be in the original packaging, including any tags and labels.
Non-Returnable Items
Certain items are non-returnable, including:
- Perishable goods (e.g., food items)
- Customized or personalized products
- Gift cards
2. Refunds
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original payment method.
Refund Processing Time
Refunds typically take [insert number] business days to reflect in your account, depending on your bank or payment provider.
3. Exchanges
If you need to exchange an item for the same item or a different one, please contact us at [insert contact information]. Exchanges are subject to product availability.
4. Shipping Costs
You are responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
5. How to Initiate a Return
To initiate a return:
- Contact us at [insert contact email] to request a return authorization.
- Pack the item securely in its original packaging.
- Ship the item back to us using a trackable shipping service.
6. Contact Us
If you have any questions or concerns regarding our refund and returns policy, please contact us at:
- Email:Â support@wingsonj.shop
Thank you for shopping with wingsonj.shop! Your satisfaction is our priority.